Let’s start today’s chat at Café Central, where we can take in an expresso, a lemon torte, a warm apple strudel, and the pleasant din of fashionistas, artists, intelligencia, and piano music swirling aloft in the vaulted art nouveau ceiling. While the fine china and pastries arrive on our marble table, I’ll confide a shocking production tale with you: our show went as smooth as a Viennese Cream Slice. Welcome to my 9th blog about three of my passions: event production, sustainability and fine food and beverages. This adventure takes us to Vienna, Austria and our conference at the Messe Wien Exhibition & Congress Center.
A successful show is not an accident. With a gratuitous nod to our Austrian friend Sigmund Freud, let us analyze what went right…
• Dedicated Venue Staff. The Messe Wien demonstrated their commitment to excellence by dispatching catering, IT, and management staff to spend a day with us during our 2016 event. They continued to prove how much they cared about our conference throughout the year – kudos to Martina Candillo and Christine Schlagbauer for answering over 1,000 e-mails, always with patience and grace.
• One Master Floor plan. There is almost nothing better than a blend of voices singing from the same page! From the beginning, all departments and external vendors had access to one master plan that captured room set-ups, AV, staging details, catering set-ups, and exhibit hall stands. When I am archduchess, every venue will offer a single cross-departmental plan. Thank you CAD man Martin Kreidl, for helping us all work in harmony.
• Outstanding IT. DrupalCon, a tech conference attended by hard-core web developers, historically strains the limits of venue WiFi. Wolfgang Lehner at Kapsch, in partnership with our IT consultant Will Jones […]